Robotic Process Automation Case Studies

Robotic Process Automation (RPA) is changing the way business gets done by automating manual processes traditionally left to employees. Enterprises across all industries are making investments into RPA to help automate core business processes such as OnBase Data Management, Policy Administration, and Claims Processing.  These are some of the automation successes we’ve delivered for large clients across industries. And RPA is already delivering impressive results for them – take a look and discover our Robotic Process Automation Case Studies

OnBase Automations

Learn how RPA technology is having wide-spread impact on how organizations are using their OnBase investment.

Claims Processing

Discover how insurance companies are leveraging automation in their claims processing.

Policy Administration

Discover how insurance companies are utilizing RPA to administer policies quicker and more accurately.

Revenue Cycle Management

Learn how RPA helps enterprises manage their revenue cycle better.   

Optimizing Operations - RPA Primer

New to RPA? Download our primer, “Optimizing Operations” to learn more about how the this new technology is changing the way business gets done.

Center of Excellence - White Paper

Read about the steps and reasons behind building out your RPA Center of Excellence


“Automating the provisioning of PC’s for new staff and refreshes for existing staff have shown positive ROI. PC’s did not always show up on time at the training site specific to a new employee. That meant the new hire lost out on hands on training in the class, and that the PC had to be reshipped to the employee’s permanent location. A Robot now provisions the PC the day the employee is set up in the HR system which is usually two weeks before the training date. Savings on shipments alone were $87,000.”


A robot was created and deployed to read vendor invoices for a global company. This robot increased productivity to 9:1 (compared to human workers) due to the robot handling 3 shifts with no downtime.


With an average savings of 15 minutes per week in an organization of 1,000 individuals who make an average of $50,000 per year, organizations can realize operational savings of over $300,000 in the first year with just automating a single process.


A regional healthcare provider allowed RPA to input and submit claims. As a result, their overall average TAT was reduce to 19 days. That resulted in a 63% cash ow improvement for $3B in revenue. The outcome also yielded an average $23.43/claim of increased revenue. Due to generating revenue faster than the rest of the industry, their credit rating improved.


Prior to automation, invoicing was done by Account management whose invoices were often late, fraught with errors, and with pricing that could be adjusted by the Account managers. Post RPA, invoices are now created uniformly across the enterprise leading to a 28% increase in capacity and a 33% reduction in discounts.


Incorporating artificial intelligence, a robot was able to read digitized vendor invoices and process them for payment into their SAP ERP. Over time RPA has freed up 80% of the staff  assigned to this task while also paying the invoices 100% accurately.